This is the first and most crucial pillar. By understanding your needs and problems, we are able to help craft a successful plan of attack. We identify KPIs and other factors that we want to measure as we unravel and understand your Local IQ™.

After discovery, our next step is to uncover the full picture of what you’re currently doing for localization. We use our proprietary methodology, which is backed by research and data, to dive deeper isolate and address any localization gaps within your organization. For a successful assessment, input from stakeholders across your organization’s localization chain is needed. At the end of this pillar, you’ll receive a report of localization gaps (if any) and suggestions to address and capture more localization value.

With the assessment completed, our team then collaborates with stakeholders across your localization chain. If you lack key capabilities identified during our assessment, we can offer our own capabilities or introduce you to partners who can. Within this pillar, we ensure that your KPIs are tracked. We’ll also help establish a localization system that not only implements easily managed workflows, but also opens up a feedback loop for process improvement.

If you’re familiar with agile principles, then the Learning pillar is just an extension from it. Here, we’ll benchmark the new localization process against your established KPIs. Local IQ™ is dynamic and ever changing and as such, it requires continuous improvements. You’ll find yourself repeating the Assessment and Alignment pillars internally or with our team. Your Local IQ is dependent on this pillar and without Learning, your localization will likely fall flat.